Features grouped by the work they improve
Each outcome below maps to real Tenaqo surfaces: Rent Plans Engine, Command Center, maintenance workflows, contractor lanes, documents, property health, compliance evidence, and review trails.
Rent and financeRent that calculates properly and posts safely
Rent is rarely just one number. Tenaqo handles base rent, utilities, deposits, proration, split rent, room rent, rent holidays, rent increases, expected charges, and short-term nightly charges — with calculation previews before anything is posted to Finance. Included on every plan.
- Create rent plans with rules: base rent, utilities, service charges, deposits, adjustments.
- Choose from six proration methods — actual days, 30-day month, annual daily, no proration, manual override.
- Handle shared tenancies, HMOs, STR nightly, and rent increases with Advanced Rent Models.
- Preview every charge before posting. Approval required before the ledger is touched.
- See the next 3 billing periods projected and full plan history inline.
- Create itemised deposit deduction statements linked to inspection evidence, maintenance records and invoices.
- Deposit warnings for UK Tenant Fees Act cap and Poland market guidelines — not legal advice.
Command CenterStart with the work that needs action now
The operational day goes faster when the urgent queue, AI-assisted briefing, and next review targets already sit in one place.
- See portfolio-wide pressure before it spreads.
- Review AI-assisted briefings grounded in current account signals.
- Start from action queues instead of rebuilding the day from inboxes.
Maintenance and work ordersMove repairs from first report to completed work
Tenaqo keeps request intake, triage, work-order execution, and contractor follow-up inside one operational lane.
- Capture maintenance requests in a structured workflow.
- Turn requests into work orders with visible ownership.
- Use AI triage and contractor recommendations where they genuinely help.
- Invite contractors into a secure portal.
- Request and compare quotes.
- Track work from assignment to completion.
- Rate completed jobs.
- Mark reliable contractors as preferred.
- See trusted contractors first when assigning future work.
- Keep contractor intelligence private to your account.
Property healthSee which properties are building pressure first
Property health scoring makes arrears, maintenance strain, compliance drag, and vacancy pressure visible before they become expensive surprises.
- Review weak addresses before the damage spreads.
- Understand why a score is moving with an AI explainer.
- Plan EPC improvements with indicative costs, upgrade checklists and work-order handoff.
- Tie the signal back to the work creating the risk.
Tenant and contractor workflowKeep tenants informed and contractors aligned
Tenants need clarity, contractors need direction, and landlords need control. Tenaqo keeps all three connected without collapsing their roles together.
- Give tenants a clear portal for documents and maintenance visibility.
- Keep contractor updates and quotes tied to the right request.
- Reduce repeated follow-up without losing oversight.
Documents and agreementsKeep records attached to the work they support
Templates, requests, agreement packets, and uploaded evidence stay inside the same operational history instead of leaking into folders and threads.
- Manage template libraries for recurring workflows.
- Request and review tenant or contractor evidence in one place.
- Track agreement review and signature readiness cleanly.
Compliance suiteSurface Renters' Rights gaps, lease risk, rent pressure, and tax obligations before they get expensive
Tenaqo brings Renters' Rights readiness, lease clause analysis, rent risk scoring, and tax deadline tracking into one landlord operating layer — so compliance evidence stays part of the working week, not a seasonal scramble.
- Review AI-flagged lease clauses before they become legal or financial friction.
- Score rent risk across the portfolio and see which properties deserve attention first.
- Track tax obligations, Renters' Rights evidence, and stay export-ready throughout the year.
Evidence packsGenerate landlord-readable records for the moments that matter
When a deposit is disputed, a maintenance job is challenged, or a compliance record is requested, landlords need organised evidence — not scattered messages. Tenaqo generates evidence packs from records already held in your account.
- Compliance Proof Pack — compile compliance records, document history and evidence into a landlord-readable pack.
- Maintenance Evidence Pack — turn a completed work order into a record with job details, status history and evidence references.
- Deposit Dispute Pack — bring together check-in and check-out records, deduction items, tenant responses and supporting documents.
- Packs are operational evidence records, not legal advice or legal sign-off.
Spreadsheet onboardingStart from the spreadsheet you already use
Most landlords track properties and tenancies in spreadsheets before moving to dedicated software. Tenaqo lets you import properties, tenancies, compliance dates and maintenance history directly — with a preview before anything is committed and no silent overwrites.
- Import properties, tenancies, compliance dates and maintenance history from a CSV spreadsheet.
- Review what matched, what needs attention and what was skipped before committing.
- No silent overwrites — the same file imported twice shows skipped rows, not duplicates.
- A clear import trail so you know exactly what came in and when.
Security and audit trailMove fast without losing accountability
Permissions, audit events, and review surfaces help the team act quickly while keeping a trustworthy trail.
- Keep roles separated without losing context.
- Review sensitive actions when decisions need an audit record.
- Stay audit-ready as the portfolio gets busier.
