What launched
The Tenaqo Help Centre is now live at /help. It covers the main areas of the product with articles written for landlords, not engineers.
- Getting started: account setup, adding your first property, creating tenancies.
- Spreadsheet import: preparing files, understanding per-row results, handling rows that need review.
- Attested records: what the 'attested import' label means and why it exists.
- Compliance review: how imported and native records differ, and how Portfolio Health uses each.
- Maintenance workflow: from tenant report to contractor completion.
- Evidence packs: what they contain and where their boundaries are.
- Plans and support: how to reach the support team and where to find plan information.
Language
The Help Centre is in English. Polish-language support is being established and will be communicated here when available.
What this means for you
If you have a question about how Tenaqo works, start at /help. If you cannot find the answer there, contact support@tenaqo.com.